Why We Don‘t Ship Edging Strips249

Dear valued customer,

We at [Factory Name], a leading manufacturer of furniture edging strips in China, are writing to inform you that we have made the decision to discontinue shipping edging strips effective immediately. This decision was not made lightly and we understand that it may cause some inconvenience to our customers. However, we believe that this change is necessary to ensure the highest quality of our products and to provide our customers with the best possible service.

Over the past few years, we have noticed a significant increase in the number of complaints from customers who have received damaged edging strips. These complaints have ranged from minor scratches and dents to more serious damage that has rendered the edging strips unusable. We have investigated these complaints thoroughly and have concluded that the majority of the damage occurs during shipping.

Edging strips are delicate products that are easily damaged if they are not properly packaged and handled. We have tried a variety of packaging methods, but we have not been able to completely eliminate the risk of damage during shipping. In order to protect our customers from receiving damaged edging strips, we have made the difficult decision to discontinue shipping them.

We understand that our decision to discontinue shipping edging strips may cause some inconvenience to our customers. However, we believe that it is the best way to ensure that our customers receive the highest quality products possible. We are committed to providing our customers with the best possible service and we will continue to work hard to find ways to improve our products and services.

If you have any questions or concerns about our decision to discontinue shipping edging strips, please do not hesitate to contact us. We would be happy to discuss this matter with you in more detail.

Thank you for your understanding.

Sincerely,

[Your Name]

[Factory Name]

2024-10-11

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